{"id":27,"date":"2026-11-01T11:03:38","date_gmt":"2026-11-01T11:03:38","guid":{"rendered":"http:\/\/sezskin.local\/?page_id=27"},"modified":"2026-11-01T11:03:38","modified_gmt":"2026-11-01T11:03:38","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/sezskin.com\/tr\/returns-refunds\/","title":{"rendered":"Returns &amp; Refunds Policy"},"content":{"rendered":"<div class=\"sezskin-legal-container sezskin-page sezskin-page--policy\">\n\t<header class=\"sezskin-legal-header sezskin-page__hero\">\n\t\t<p class=\"sezskin-legal-eyebrow sezskin-page__eyebrow\">SEZSKIN &bull; CLIENT SERVICES<\/p>\n\t\t<h1 class=\"sezskin-legal-title\">Returns &amp; Refunds Policy<\/h1>\n\t\t<p class=\"sezskin-legal-subtitle\">\u0130ade, \u0130ptal ve Cayma Hakk\u0131 Politikas\u0131<\/p>\n\t\t<div class=\"sezskin-legal-meta\">\n\t\t\t<span>S\u00fcr\u00fcm \/ Version 1.0<\/span> &bull; <span>Son G\u00fcncelleme \/ Last Updated: 30 Ekim 2026<\/span>\n\t\t<\/div>\n\n\t\t<div class=\"sezskin-legal-lang-switch\" role=\"tablist\" aria-label=\"Language selection\">\n\t\t\t<button type=\"button\" class=\"sezskin-legal-lang-btn active\" data-target=\"panel-tr\" role=\"tab\" aria-selected=\"true\">T\u00fcrk\u00e7e<\/button>\n\t\t\t<button type=\"button\" class=\"sezskin-legal-lang-btn \" data-target=\"panel-en\" role=\"tab\" aria-selected=\"false\">English<\/button>\n\t\t<\/div>\n\t<\/header>\n\n\t<!-- TURKISH PANEL -->\n\t<section id=\"panel-tr\" class=\"sezskin-legal-lang-panel active\" role=\"tabpanel\" lang=\"tr\">\n\t\t<div class=\"sezskin-legal-content\">\n\t\t\t<h2>1. YASAL CAYMA HAKKI (T\u00dcRK\u0130YE \u0130\u00c7\u0130 S\u0130PAR\u0130\u015eLER)<\/h2>\n\t\t\t<p>6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca; t\u00fcketiciler, sat\u0131n ald\u0131klar\u0131 standart koleksiyon \u00fcr\u00fcnlerini teslim ald\u0131klar\u0131 tarihten itibaren <strong>14 (on d\u00f6rt) g\u00fcn<\/strong> i\u00e7erisinde hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin iade etme (cayma) hakk\u0131na sahiptir.<\/p>\n\n\t\t\t<h2>2. DER\u0130 VE K\u00dcRK \u00dcR\u00dcNLER\u0130NDE \u0130ADE KO\u015eULLARI VE \u0130ST\u0130SNALAR<\/h2>\n\t\t\t<div class=\"sezskin-legal-notice-box\">\n\t\t\t\t<p><strong>\u00d6nemli Yasal \u0130lke:<\/strong> \u00dcr\u00fcn\u00fcn hakiki deri veya kuzu k\u00fcrk\u00fc (shearling) olmas\u0131 tek ba\u015f\u0131na iade hakk\u0131n\u0131 ortadan kald\u0131rmaz. Standart bedenli koleksiyon \u00fcr\u00fcnleri yasal iade hakk\u0131 kapsam\u0131ndad\u0131r.<\/p>\n\t\t\t<\/div>\n\t\t\t<ul>\n\t\t\t\t<li><strong>Ki\u015fiye \u00d6zel Dikim \u0130stisnas\u0131 (Y\u00f6netmelik m. 15\/1-b):<\/strong> M\u00fc\u015fterinin \u00f6zel \u00f6l\u00e7\u00fc talebi do\u011frultusunda dikilen, kol\/etek boyu \u00fczerinde kal\u0131c\u0131 de\u011fi\u015fiklik yap\u0131lan veya \u00fczerine monogram\/isim i\u015flenen \u00f6zel sipari\u015f \u00fcr\u00fcnlerde <strong>cayma ve iade hakk\u0131 bulunmamaktad\u0131r<\/strong>.<\/li>\n\t\t\t\t<li><strong>Kullan\u0131m ve \u00dcr\u00fcn Kondisyonu:<\/strong> M\u00fc\u015fteri, \u00fcr\u00fcn\u00fc bir l\u00fcks butikte denendi\u011fi \u00f6l\u00e7\u00fcde ev ortam\u0131nda deneyebilir. D\u0131\u015f ortamda giyilmi\u015f, deri y\u00fczeyinde kal\u0131c\u0131 k\u0131r\u0131\u015f\u0131kl\u0131k, s\u00fcrt\u00fcnme veya \u00e7izik olu\u015fmu\u015f, t\u00fct\u00fcn\/parf\u00fcm kokusu sinmi\u015f veya orijinal g\u00fcvenlik etiketleri\/m\u00fch\u00fcrleri kopar\u0131lm\u0131\u015f \u00fcr\u00fcnler mevzuat gere\u011fince de\u011fer kayb\u0131na tabi tutulur veya iadesi reddedilebilir.<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<h2>3. \u0130ADE ADIMLARI VE ANLA\u015eMALI KARGO<\/h2>\n\t\t\t<ol>\n\t\t\t\t<li><strong>Bildirim:<\/strong> \u0130ade talebinizi teslimat tarihinden itibaren 14 g\u00fcn i\u00e7inde <span class=\"sezskin-legal-placeholder\">[RESM\u0130 \u0130LET\u0130\u015e\u0130M E-POSTASI \/ OFFICIAL BUSINESS EMAIL]<\/span> adresine sipari\u015f numaran\u0131zla iletiniz.<\/li>\n\t\t\t\t<li><strong>\u0130ade Kargo Kodu:<\/strong> M\u00fc\u015fteri temsilcimiz taraf\u0131ndan taraf\u0131n\u0131za SATICI'n\u0131n anla\u015fmal\u0131 kargo iade kodu iletilecektir.<\/li>\n\t\t\t\t<li><strong>Paketleme:<\/strong> \u00dcr\u00fcn\u00fc orijinal k\u0131l\u0131f\u0131, ask\u0131s\u0131, faturas\u0131 ve t\u00fcm etiketleriyle birlikte koruyucu d\u0131\u015f koliye yerle\u015ftiriniz.<\/li>\n\t\t\t\t<li><strong>Kargoya Teslim:<\/strong> Anla\u015fmal\u0131 kargo kodu ile teslim edilen iadelerde kargo bedeli SATICI taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/li>\n\t\t\t<\/ol>\n\n\t\t\t<h2>4. GER\u0130 \u00d6DEME S\u00dcREC\u0130<\/h2>\n\t\t\t<p>\u0130ade edilen \u00fcr\u00fcn at\u00f6lyemize ula\u015f\u0131p uzmanlar\u0131m\u0131zca kondisyon incelemesi tamamland\u0131ktan sonra, en ge\u00e7 <strong>14 g\u00fcn<\/strong> i\u00e7erisinde \u00fcr\u00fcn bedeli sipari\u015fte kullan\u0131lan kredi kart\u0131na veya banka hesab\u0131na tek seferde iade edilir. \u0130adenin ekstrenize yans\u0131ma s\u00fcresi bankan\u0131za ba\u011fl\u0131 olarak 2 ila 5 i\u015f g\u00fcn\u00fc s\u00fcrebilir.<\/p>\n\n\t\t\t<h2>5. ULUSLARARASI VE ABD S\u0130PAR\u0130\u015eLER\u0130N\u0130N \u0130ADES\u0130<\/h2>\n\t\t\t<p>Uluslararas\u0131 m\u00fc\u015fterilerimiz teslimat tarihinden itibaren 14 g\u00fcn i\u00e7inde iade talebinde bulunabilir. Uluslararas\u0131 iade kargo masraflar\u0131, sigorta ve T\u00fcrkiye'ye geri ithalatta olu\u015fabilecek olas\u0131 g\u00fcmr\u00fck formaliteleri m\u00fc\u015fterinin sorumlulu\u011fundad\u0131r. \u0130ade ba\u015flatmadan \u00f6nce l\u00fctfen m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7iniz.<\/p>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- ENGLISH PANEL -->\n\t<section id=\"panel-en\" class=\"sezskin-legal-lang-panel \" role=\"tabpanel\" lang=\"en\">\n\t\t<div class=\"sezskin-legal-content\">\n\t\t\t<h2>1. 14-DAY STATUTORY RIGHT OF WITHDRAWAL<\/h2>\n\t\t\t<p>Pursuant to consumer protection regulations, customers purchasing ready-to-wear catalog pieces may exercise their right of withdrawal within <strong>14 days<\/strong> of receiving delivery, without providing cause or penalty.<\/p>\n\n\t\t\t<h2>2. RETURN ELIGIBILITY AND BESPOKE EXCEPTIONS<\/h2>\n\t\t\t<ul>\n\t\t\t\t<li><strong>Standard Catalog Pieces:<\/strong> Standard ready-to-wear shearling and leather jackets are fully eligible for return within 14 days of receipt.<\/li>\n\t\t\t\t<li><strong>Bespoke \/ Custom Tailoring Exemption:<\/strong> In accordance with statutory consumer exceptions, garments crafted to individual client measurements, modified lengths, or personalized monograms are <strong>final sale and not eligible for return<\/strong>.<\/li>\n\t\t\t\t<li><strong>Garment Condition Requirements:<\/strong> You may examine the garment indoors just as you would in a luxury showroom. Items showing signs of outdoor wear, perfume or smoke scents, creasing, leather scratching, or detached security tags cannot be accepted.<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<h2>3. HOW TO INITIATE A RETURN<\/h2>\n\t\t\t<ol>\n\t\t\t\t<li><strong>Contact Us:<\/strong> Email your return request and order reference to <span class=\"sezskin-legal-placeholder\">[RESM\u0130 \u0130LET\u0130\u015e\u0130M E-POSTASI \/ OFFICIAL BUSINESS EMAIL]<\/span> within 14 days of delivery.<\/li>\n\t\t\t\t<li><strong>Return Authorization:<\/strong> Our concierge team will provide your Return Authorization and instructions.<\/li>\n\t\t\t\t<li><strong>Secure Repackaging:<\/strong> Place the garment inside its original protective dust cover, structured hanger, and rigid outer carton.<\/li>\n\t\t\t<\/ol>\n\n\t\t\t<h2>4. REFUND TIMELINE<\/h2>\n\t\t\t<p>Once your return is received and inspected by our atelier specialists, approved refunds are initiated within <strong>14 days<\/strong> to the original credit card or payment method used during checkout.<\/p>\n\n\t\t\t<h2>5. INTERNATIONAL CLIENT RETURNS<\/h2>\n\t\t\t<p>International clients are welcome to return unworn catalog pieces within 14 days of receipt. Return international courier transit costs, insurance, and re-importation customs declarations are the responsibility of the returning customer.<\/p>\n\t\t<\/div>\n\t<\/section>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":1,"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/pages\/27\/revisions\/99"}],"wp:attachment":[{"href":"https:\/\/sezskin.com\/tr\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}